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Find Answers to Frequently Asked Questions

If you have questions or encounter difficulties controlling live TV, recording

programs, playing recordings, or displaying the PIP screen, this section may

provide the information you need. If not, see page 53, “Get More Information

or Assistance.”

Questions About the DVR

What happens if the DVR temporarily loses power?

The recordings that were saved prior to the power loss are preserved, except,

of course, those recordings that were automatically deleted because their Save

Time was reached. Future recording schedules are also preserved. You miss

only the recordings that were scheduled to be made while the power was out.

Where can I find details on installing the DVR?

Access Scientific-Atlanta’s Explorer eClub Web site at

www.scientificatlanta.com/explorerclub. It contains documentation on a

number of topics, including installation and setup. You need the model number

of the DVR and your email address to access the eClub Web site.

Why doesn’t the DVR respond when I press the keys on the remote?

Your remote may not be in the Cable mode. To use any of the features provided

by the DVR, including the PIP feature, the remote must be in Cable mode. See

the box on page 5 for details.

I want to move the DVR to a new location. How do I do this?

After disconnecting the DVR from your TV and other components, reconnect it

by following the instructions in your DVR installation guide. If you can’t find your

copy of this guide, log on to Scientific-Atlanta’s Explorer eClub Web site at

www.scientificatlanta.com/explorerclub. It contains documentation on a

number of topics, including installation and set up. You need the model number

of the DVR and your email address to access the eClub Web site.

Questions About Controlling a Live Program or Recording

Can I remove the DVR on-screen graphics and banners?

Yes. Some TV programs display “scrolling” information across the bottom of the

TV screen (for example, news and sports “tickers”). The DVR on-screen status

bar and other graphics may cover up information scrolling on-screen. Press Exit

to remove any on-screen graphic or banner.

How far back can I rewind a program?

It depends upon whether the program is a live or a recorded program. You can

rewind all recorded programs to the beginning of the recording.

The situation is different for live programs. If you have watched a live program

for less than 1 hour, you can rewind back to the point that you started watching

the channel. If you have watched a live program for longer than 1 hour, you can

rewind up to the last hour that you’ve watched. For details on how the DVR allows

you to rewind, fast-forward, pause, or record live TV, see page 16.

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Inhaltsverzeichnis

Seite 1 - Questions About the DVR

47Find Answers to Frequently Asked QuestionsFind Answers to Frequently Asked QuestionsIf you have questions or encounter difficulties controlling live

Seite 2

56IndexPlayback Status screen, exitingfrom, 29Playingand recording simultaneously, 48blocked recordings, 36recordings, 29Power loss, 47Power-Save mode

Seite 3 - Channel Change Notice

57IndexRecordingsblocking, 35copying to VCR tape, 42displaying list of, 29erasing, 41, 44, 49finding current, 29in progress, canceling, 30pausing, 16p

Seite 4 - Attention

58IndexSSATA driveconnecting to DVR, 45recording programs to, 45troubleshooting, 46Save Latest options, 27Save Time setting, changing, 43, 44Saving re

Seite 5 - Back HD Programs

Quick TipsPress to display the last channel you were last watching.While in normal Play mode, press once while watching live TV or a recording tosee t

Seite 6

Get more out of your TV.See all of yourfavorite programsWhen you’re watching a favoriteprogram and the phone rings, theExplorer DVR lets you pause th

Seite 7 - Customer Support

AllTouch® Remote ControlUse the main keys to control the program shown in the main TV screen or quarterscreen and to make selections in Explorer scree

Seite 8

Seite 9

48Can I pause, rewind, or fast-forward a program in the PIP screen?No. Keys such as pause, rewind, and fast-forward control only the programshown in t

Seite 10

49Stop RecordingCancelChannel Change NoticeYou are now recording "The Jungle Book" Press to change to the other recordingCan I recov

Seite 11

50Find Answers to Frequently Asked QuestionsWhen the DVR is in Power-Save mode, will the programs that I havescheduled to record still be recorded?Yes

Seite 12

51Find Answers to Frequently Asked QuestionsWhy did the DVR record only part of a program?If the beginning of the program is missing, you may have sta

Seite 13 - Explorer Screens

52How can I find out which programs are broadcast in HD?To find out which programs are broadcast in HD, log on to the Web site of yourcable service pr

Seite 14 - Get more out of your TV

53Get More Information or AssistanceGet More Information or AssistanceThis guide is designed to help you become familiar with the tasks you use mostof

Seite 15 - Remote Control

54IndexBBlocking programs, methods of, 32Blocking recordings, 35Browse By feature, 14Buffer, explanation of, 2Buttons. See Remote control keysCCable m

Seite 16 - Explorer DVR

55IndexHHDMI Interface, 4, 5HDTVdisplay, 8-11recording programs, 24storage of programs, 1High-definition programs. See HDTVIInformation area on Explor

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